At Avrupa Cerrahi Levent Proctology Center, we are committed to transparent, respectful care. The following rights outline what every patient can expect during consultation, examination, and treatment at our clinic.
- You have the right to receive care with respect, dignity, and without discrimination.
- You have the right to know the names and roles of the healthcare professionals involved in your care.
- You have the right to receive clear information about your diagnosis, treatment options, and expected outcomes.
- You have the right to ask questions and receive understandable answers about your condition and care plan.
- You have the right to give informed consent before examinations, procedures, or treatments.
- You have the right to refuse or withdraw consent for any proposed intervention, except where the law provides otherwise.
- You have the right to privacy during examination and treatment.
- You have the right to confidentiality of your medical records and personal information.
- You have the right to access your medical records within the limits of applicable legislation.
- You have the right to request a second medical opinion when appropriate.
- You have the right to receive care in a safe and hygienic clinical environment.
- You have the right to effective pain assessment and appropriate pain management.
- You have the right to continuity of care and referral when specialist follow-up is needed.
- You have the right to know estimated costs, payment methods, and insurance coverage before treatment when applicable.
- You have the right to interpreter or communication support if you do not speak the language of care.
- You have the right to participate actively in decisions about your treatment and care preferences.
- You have the right to submit feedback, suggestions, or complaints and receive a timely response.
- You have the right to receive discharge instructions, follow-up guidance, and aftercare information.